Frequently Asked Questions

Delivery and Receiving

1. How long does it take for an SMS to be sent?
It depends on the amount of SMS. On average the delivery time for 10-20 SMS is a second. The actual delivery time will be affected by the network.


2. Can I send SMS to overseas countries?
Customers can choose different plans to send SMS to Mainland, Macau and other overseas countries. Please contact our salespersons for more information of pricing.


3. How to deliver a SMS to many receivers?
You can upload an Excel file of the receivers list and send SMS to them at once easily.


4. Why people cannot receive my SMS although it was sent out?
People may not able to receive the SMS if they stopped using that phone number, the phone is switched off or the SMS box is full.


5. How many SMS can I send at once?
You can send as many SMS as you like but the more numbers the longer it may take.


About Us

iGears has been serving our customers since 2004. We provide IT Solutions including Mobile App development, Web Design, Digital Marketing and software developments.
We have served thousands of customers in different areas including the Governments, hospitals, IPO, Enterprises, SME, Schools and churches.
Our brands include ITChurch, WEBetter, MOBPAGE, MarketHK, EDM and etc.

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Contact Us

HONG KONG - IGEARS TECHNOLOGY LIMITED

Address: D03, 28/F, TML TOWER ,NO.3 HOI SHING ROAD, TSUEN WAN, NT
Phone: (852) 2117-8811
Whatsapp: (852) 5160 3621
Email: sales@igears.com.hk
Fax: (852) 3579-3769
Office hour: Monday to Friday 9:30am to 6:00pm

UNITED KINGDOM - IGEARS LIMITED

Address: 17/F, THE PINNACLE, 67 ALBION ROAD, LEEDS, LS1 5AA, ENGLAND, UNITED KINGDOM
Phone: +44 7516 893206
Whatsapp: +44 7516 893206
Email: info@igears.co.uk
Website: iGears.co.uk
Office hour: Monday to Friday 9:30am to 6:00pm

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