Frequently Asked Questions

Functions

1. Do iGears provide Location Based Service (LBS)?
Yes. Customers can select more than a region for SMS delivery. They can also choose the gender, age, nationality and other features of the receiver. The mobile phone users who fulfilled the requirement will receive the SMS when they stay in that region for more than 15 minutes.


2. Do iGears support 'Long SMS'?
Yes, we support 'Long SMS' with the following rules:
For English SMS:
1 unit: 160 English character, 2 units: 160+146 English character, 3 or more units: 160+146+153*n English character
For Chinese SMS:
1 unit: 70 Chinese character, 2 units: 70+64 Chinese character, 3 or more units: 70+64+67*n Chinese character


3. If there are any limitations of the sender ID?
The ID must be within 11 English characters.


4. Expect for English, can I use another language for the SMS?
We support Traditional Chinese, Simplified Chinese and English content only.


About Us

iGears has been serving our customers since 2004. We provide IT Solutions including Mobile App development, Web Design, Digital Marketing and software developments.
We have served thousands of customers in different areas including the Governments, hospitals, IPO, Enterprises, SME, Schools and churches.
Our brands include ITChurch, WEBetter, MOBPAGE, MarketHK, EDM and etc.

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Contact Us

HONG KONG - IGEARS TECHNOLOGY LIMITED

Address: D03, 28/F, TML TOWER ,NO.3 HOI SHING ROAD, TSUEN WAN, NT
Phone: (852) 2117-8811
Whatsapp: (852) 5160 3621
Email: sales@igears.com.hk
Fax: (852) 3579-3769
Office hour: Monday to Friday 9:30am to 6:00pm

UNITED KINGDOM - IGEARS LIMITED

Address: 17/F, THE PINNACLE, 67 ALBION ROAD, LEEDS, LS1 5AA, ENGLAND, UNITED KINGDOM
Phone: +44 7516 893206
Whatsapp: +44 7516 893206
Email: info@igears.co.uk
Website: iGears.co.uk
Office hour: Monday to Friday 9:30am to 6:00pm

Contact Us