Frequently Asked Questions

System

1. How long does it take to set up EDM?
If you are well-prepared with your clients' mailing address and advertisement, it will only take you a few minutes for sending out the first promotional mail.


2. How long does it take for EDM to send out the mail?
It takes about an hour for sending about 5,000 emails.
*Sending time is for reference purposes only; real-time depends on the actual condition


3. Is there a trial version for EDM?
Yes. You only need to fill in the application form on the website, and then you will get the 7-day trial version.


4. What types of format do EDM supports?
It supports text, HTML, JPG, PNG, GIF, PDF, etc.


5. Does EDM provide templates?
Yes, there are numerous templates in EDM.


6. What affects the open rate?
The open rate will be affected by the reputation of the company, advertisement topic and advertisement content and the sending and receiving time of mail.


About Us

iGears has been serving our customers since 2004. We provide IT Solutions including Mobile App development, Web Design, Digital Marketing and software developments.
We have served thousands of customers in different areas including the Governments, hospitals, IPO, Enterprises, SME, Schools and churches.
Our brands include ITChurch, WEBetter, MOBPAGE, MarketHK, EDM and etc.

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HONG KONG - IGEARS TECHNOLOGY LIMITED

Address: D03, 28/F, TML TOWER ,NO.3 HOI SHING ROAD, TSUEN WAN, NT
Phone: (852) 2117-8811
Whatsapp: (852) 5160 3621
Email: sales@igears.com.hk
Fax: (852) 3579-3769
Office hour: Monday to Friday 9:30am to 6:00pm

UNITED KINGDOM - IGEARS LIMITED

Address: 17/F, THE PINNACLE, 67 ALBION ROAD, LEEDS, LS1 5AA, ENGLAND, UNITED KINGDOM
Phone: +44 7516 893206
Whatsapp: +44 7516 893206
Email: info@igears.co.uk
Website: iGears.co.uk
Office hour: Monday to Friday 9:30am to 6:00pm

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